Protection of Personal Data
Protecting the personal and financial information of our clients is extremely important to us.
Therefore, we process your information strictly in accordance with applicable legislation, specifically the General Data Protection Regulation 2016/679 (GDPR), the Bulgarian Personal Data Protection Act (PDPA), and the Electronic Commerce Act (ECA).
Please review this statement, which informs you of the most important aspects of how BGECO Products Ltd. (hereinafter “We” or “the Company”) processes your data on our website. This statement also explains the timeframes and legal bases for collecting, processing, storing, using, destroying, and protecting your personal information, except when you explicitly give us consent to do otherwise.
What Happens to Your Data When You Contact Us?
When you contact us through the form on our website or send us an email, we store your information for the period necessary to process your request and to respond to any follow-up questions. We will not share this information with third parties without your explicit consent.
Storage of Your Data
For the purpose of facilitating the ordering and purchase process, as well as subsequent contract execution with you, we store your IP address, as well as your name, address, email address, and information about your chosen payment method (e.g., cash on delivery or credit card number).
The data you provide is necessary for us to fulfill our pre-contractual or contractual obligations toward you. We do not share this data with third parties, except for:
- The courier company delivering your order
- Our accountant
In case of an incomplete order, we retain the provided data for 30 days and reserve the right to periodically inform you about the order status and your options. For completed orders and fulfilled contracts, based on Article 6(1)(a) and (b) of the GDPR, we store all related data for 10 years, in accordance with Article 12 of the Accounting Act.
Opt-Out
If, for any reason, you wish to opt out of the services provided via the aforementioned cookies, please contact us through the contact form. Your data will be deleted from all digital media connected to us.
Your Rights
You have the right to access the personal data we process, as well as the right to correct, delete (“right to be forgotten”), restrict processing, data portability, withdraw consent, and object.
If you believe that our processing of your data violates personal data protection laws or that your rights have been infringed in any way, you may contact the competent administrative authority. In Bulgaria, this is the Commission for Personal Data Protection.
For contact, please use the contact form.